Online Helpdesk
 Campus Status  = A service(s) is unavailable05/18 05:02am Calendar: The AU Event Calendar is under repair at the moment and will be down until at least Monday evening. | ||
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ID Number is your Employee or Student ID Number |
Ashland University Helpdesk 419-289-5405 (on campus: ext. 5405)
- Monitors all systems and network lines to ensure availability.
- Serves as a central point of contact for you to report any hardware or software problems.
- Assists with your User ID (cancel, print, status, routing, etc.) related tasks.
- Broadcasts information about upcoming changes and scheduled or unscheduled system outages.
- Logs all incoming calls and facilitates problem resolution to your satisfaction.
- Contacts the proper source to correct any problems which we cannot directly solve and provides you with a solution in a timely manner.