Ext. 5405  • (419) 289-5405

Mediasite Highlights

	Ashland University Help Desk
	Trend Micro 2008 installation guide
	Information Technology New Student Information

• Monitors all systems and network lines to ensure availability.
• Serves as a central point of contact for you to report any hardware or software problems.
• Assists with your User ID (cancel, print, status, routing, etc.) related tasks.
• Broadcasts information about upcoming changes and scheduled or unscheduled system outages.
• Logs all incoming calls and facilitates problem resolution to your satisfaction.
• Contacts the proper source to correct any problems which we cannot directly solve and provides you with a solution in a timely manner.
  
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