Frequently Asked Questions
If you have any problems or questions please feel free to contact Information Technology at ext. 5405 (419-289-5405 off campus) or email the HelpDesk at help@ashland.edu.
| Gaming | ||
| Registering your Playstation or Xbox |
| Trend Micro 2008 | ||
| Registure Trend Micro 2008 (XP & VISTA) | ||
| Installing Trend Micro 2008 for Windows XP | ||
| Installing Trend Micro 2008 for Windows VISTA |
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GroupWise |
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| Getting an Account (PDF) | ||
| Manage your Account (Web Access) | ||
| Change your password (Client Access) | ||
| Managing your mailbox size | ||
| Forwarding your e-mail (Client Access) | ||
| Creating auto-replies (Client Access) | ||
| Blocking unwanted e-mails (Client Access) | ||
| E-mail attachments (Client Access) | ||
| Deleting e-mails (Client Access) | ||
| Using an e-mail Reader (Web and Client Access) | ||
| Creating Groups & Shared Address Books (Client Access) | ||
| Antispam/Antivirus Software | ||
| Automatic Archive (Client Access) | ||
| Manual Archive (Client Access) | ||
| Managing Your Spam Quarantine |
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Microsoft Office Applications
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| Converting from Word Perfect to Word | ||
| Excel Basics | ||
| Excel Charts | ||
| Powerpoint Basics | ||
| Enhancing Powerpoint | ||
| Word Basics | ||
| Mail Merges in Word | ||
| Using Word to Develop Web Pages | ||
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Other Software
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| Netscape Composer | ||
| Burning a CD | ||
| Photoshop Intro | ||
| Cropping and Resizing Images with Photoshop 7 | ||
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Operating Systems
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| WindowsXP Home vs. Professional |
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Internet
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| Personal Home Page | ||
| Basics of HTML | ||
| Clean Access |
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Novell Network
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| Getting an Account |
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Macintosh OS X
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| Internet/Intranet Access | ||
| Using MAC Mail 10.2(On Campus Only) | ||
| Using MAC Mail 10.3(On Campus Only) |
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Telecommunications
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| "Using the Telephone System" Brochure | ||